uk web site hosting

Why does outlook keep asking for a password when I try to send and receive Email?

How do a make changes to my Web site?.

Why is it that I could get free hosting from some companies but Romsey Associates charge I higher amount?.

Why do my sent Email get sent back to me with an error message?.

I cant see my web site?

What happens to my Email accounts when we transfer from one hosting company to another?.

Will I have to pay a fee if I want to move my Domain to another hosting company?.

Do Romsey Associates give free technical support?.

What is Spam?.

What is POP E-mail?

What is an IP Address?.

Do Romsey Associates offer discounts?.

What programs do you use to design your Web sites?.

Why does outlook keep asking for a password when I try to send and receive Email?

Your e-mail box requires authentication that it is 'you' the user sending and receiving e-mail. This protects your e-mail security.

How do a make changes to my Web site?.

Easy! go to the support page on the 'Romsey Associates web site and follow the online instructions on 'Editing your site'.

Why is it that I could get free hosting from some companies but Romsey Associates charge I higher amount?.

The hosting maybe free, but if you request a service other than this they will charge you an absolute fortune. We don't. Support, maintenance, hosting and e-mail services can all be included.

Why do my sent Email get sent back to me with an error message?.

Many possible causes for this annoying yet small problem. It could be a problem with either your or their e-mail server. Or perhaps your e-mail application (Outlook) is slightly configured wrongly. Or more than likely the e-mail address has been entered wrongly. Put in a support request and we will be glad to help you.

I cant see my web site?

Firstly have you got a internet connection?!, If so check that you are able to view other sites for example "www.microsoft.com" if you are able to view other sites the next thing you should do is "ping" your site. This is done by clicking "start"-"programs"-Accessories" and then "command prompt" in the pop up screen type in "ping www.(your site)" and then press Enter. You will soon be able to see if your site is working, if there is a bad response make a request by going to Support on the Web site, and we will contact you immediately.

What happens to my Email accounts when we transfer from one hosting company to another?.

Your Email accounts will stay exactly the same if you are able to provide us with you usernames and passwords, you will have to make a minor change in the properties of the mailbox this is shown by going to http://www.romseyassoc.com/Support/addemail.htm .

Will I have to pay a fee if I want to move my Domain to another hosting company?.

NO Romsey Associates do not charge a fee if you would like to move to another hosting company.

Do Romsey Associates give free technical support?.

Yes, but only for our customers for a limited period of time.

What is Spam?.

Spam is unwanted email. Generally the term is used to refer to "junk" emails to your account. Advertisers use this method to get the greatest number of people for the cheapest price.

What is POP E-mail?

POP e-mail accounts are "real" e-mail accounts which store your messages on a server, just like your ISP stores your e-mail for you. The amount of email accounts you get depends on the hosting plan you choose.

What is an IP Address?.

Every WWW web site has an (I)nternet (P)rotocol address. It is used to locate your domain on The Internet, and can be used to send data to your site before The InterNIC has authorized your domain name. Every Wired Account has its own IP address.

Do Romsey Associates offer discounts?.

Yes, ring our office to find out our latest discounts for this month.

What programs do you use to design your Web sites?.

At Romsey Associates our designers are very familiar with all Design programs currently on the market, but they mainly focus on Macromedia Dreamweaver and Microsoft Frontpage to design web sites.